Job title: Systems Engineer
Job type: Permanent
Emp type: Full-time
Industry:
  • Insurance
Salary type: Annual
Job published: 29-06-2017
Job ID: 29988
Contact name: Dan
Contact email: dan@talenza.com.au

Job Description

Systems Engineer

Sydney, Permanent position

Global Financial Services Client

$110-$120,450 package

 

Talenza’s global financial services client is recruiting for a Systems Engineer to join their Sydney based team.  This is an exciting role where you will get to work in an fast paced environment on a global scale with a busy pipe line of projects. As well as BAU and project work you will also get the opportunity to be involved with Systems Design and Architecture, a great opportunity for a Systems Engineer to really advance their skills to the next level.

Responsibilities

  • 2rd and 3rd level tech support, troubleshooting and fault rectification of high level technical issues related to systems and services
  • Response for escalations on all desktop, network and server infrastructure service tickets to ensure service levels are maintained.
  • Performing remote response and resolution of server, cloud, virtualisation and systems issues.
  • Monitor and respond to end user client events, reported incidents and service requests (e.g. desktop, server, virtualisation and application) as they arise.
  • Proactive identification and analysis of issues (including Severity 1 incidents, logs, analysis, and vendor alerts) and manage problem through to resolution.
  • Act as a technical interface for end user client issues. 

  • Input into development and documentation of service management procedures and standards to ensure engineering best practices are maintained. 

  • Infrastructure project work 

  • Performance monitoring and tuning 

  • Disaster recovery 

  • Systems design 

  • Install, configure and maintain infrastructure systems, patches and upgrades 

  • Monitoring and tuning of specific infrastructure 

  • Participation in after-hours on-call roster 


Experience

  • 3+ years in a systems engineer role with a minimum of 5 years in a technical role
  • Technical background in Cloud, Servers, Networks, Virtualisation
  • Experience working both independently and in a team-oriented environment 

  • Ability to conform to shifting priorities and proactively drive changes in project scope, timelines, 
and requirements 

  • Ability to effectively prioritize and execute in a high-pressure environment 

  • Microsoft Server 2008/12/16 

  • Citrix XenApp/Desktop 

  • Vmware VCenter 5/6 

  • Office 365 

  • AWS exposure 

  • AD, DFS, DHCP, DNS
  • Scripting and automation skills
  • ITIL framework